Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08311
VM0008311Membermember8311@example.test · +601110008311 · Preferred outlet: OPLUMO Outlet 16
Birthday SoonLunch
Consent Status
Opted In
Points Balance
156
Current loyalty balance
Lifetime Spend
RM 196
Across 2 visits
Total Visits
2
Since 2026-08-30
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
22d
2026-09-17
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
156 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-17 · OPLUMO Outlet 16
Outlet purchase
2026-09-05 · Member activity · RM 87.75
App session
2026-08-24 · OPLUMO Outlet 16
Points credited
2026-08-12 · Member activity · RM 99.45
Win-back campaign delivered
2026-07-31 · OPLUMO Outlet 16
Outlet purchase
2026-07-19 · Member activity · RM 111.15
Points credited
2026-07-07 · OPLUMO Outlet 16
Outlet purchase
2026-06-25 · Member activity · RM 122.85