Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08306
VM0008306Membermember8306@example.test · +601110008306 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
357
Current loyalty balance
Lifetime Spend
RM 446
Across 3 visits
Total Visits
3
Since 2026-04-20
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
136d
2026-05-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
357 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 11
Outlet purchase
2026-05-14 · Member activity · RM 94.50
App session
2026-05-02 · OPLUMO Outlet 11
Points credited
2026-04-20 · Member activity · RM 107.10
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 11
Outlet purchase
2026-03-27 · Member activity · RM 119.70
Points credited
2026-03-15 · OPLUMO Outlet 11
Outlet purchase
2026-03-03 · Member activity · RM 132.30