Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08302
VM0008302Silvermember8302@example.test · +601110008302 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted Out
Points Balance
1,390
Current loyalty balance
Lifetime Spend
RM 1,738
Across 13 visits
Total Visits
13
Since 2026-02-03
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,390 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 7
Outlet purchase
2026-08-26 · Member activity · RM 111.75
App session
2026-08-14 · OPLUMO Outlet 7
Points credited
2026-08-02 · Member activity · RM 126.65
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 7
Outlet purchase
2026-07-09 · Member activity · RM 141.55
Points credited
2026-06-27 · OPLUMO Outlet 7
Outlet purchase
2026-06-15 · Member activity · RM 156.45