Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08301
VM0008301Goldmember8301@example.test · +601110008301 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,478
Current loyalty balance
Lifetime Spend
RM 4,348
Across 37 visits
Total Visits
37
Since 2024-07-20
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,478 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 6
Outlet purchase
2026-04-17 · Member activity · RM 82.50
App session
2026-04-05 · OPLUMO Outlet 6
Points credited
2026-03-24 · Member activity · RM 93.50
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 6
Outlet purchase
2026-02-28 · Member activity · RM 104.50
Points credited
2026-02-16 · OPLUMO Outlet 6
Outlet purchase
2026-02-04 · Member activity · RM 115.50