Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08290
VM0008290Goldmember8290@example.test · +601110008290 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,546
Current loyalty balance
Lifetime Spend
RM 5,683
Across 37 visits
Total Visits
37
Since 2024-09-07
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,546 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 12
Outlet purchase
2026-06-05 · Member activity · RM 112.50
App session
2026-05-24 · OPLUMO Outlet 12
Points credited
2026-05-12 · Member activity · RM 127.50
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 12
Outlet purchase
2026-04-18 · Member activity · RM 142.50
Points credited
2026-04-06 · OPLUMO Outlet 12
Outlet purchase
2026-03-25 · Member activity · RM 157.50