Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00829
VM0000829Goldmember829@example.test · +601110000829 · Preferred outlet: OPLUMO Outlet 14
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,547
Current loyalty balance
Lifetime Spend
RM 5,684
Across 36 visits
Total Visits
36
Since 2024-09-01
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,547 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 14
Outlet purchase
2026-05-12 · Member activity · RM 115.50
App session
2026-04-30 · OPLUMO Outlet 14
Points credited
2026-04-18 · Member activity · RM 130.90
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 14
Outlet purchase
2026-03-25 · Member activity · RM 146.30
Points credited
2026-03-13 · OPLUMO Outlet 14
Outlet purchase
2026-03-01 · Member activity · RM 161.70