Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08287
VM0008287Goldmember8287@example.test · +601110008287 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
3,411
Current loyalty balance
Lifetime Spend
RM 4,265
Across 40 visits
Total Visits
40
Since 2024-07-12
Average Order Value
RM 116
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
117d
2026-06-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,411 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-14 · OPLUMO Outlet 9
Outlet purchase
2026-06-02 · Member activity · RM 87.00
App session
2026-05-21 · OPLUMO Outlet 9
Points credited
2026-05-09 · Member activity · RM 98.60
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 9
Outlet purchase
2026-04-15 · Member activity · RM 110.20
Points credited
2026-04-03 · OPLUMO Outlet 9
Outlet purchase
2026-03-22 · Member activity · RM 121.80