Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08280
VM0008280Goldmember8280@example.test · +601110008280 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted Out
Points Balance
2,595
Current loyalty balance
Lifetime Spend
RM 3,244
Across 22 visits
Total Visits
22
Since 2025-05-06
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
143d
2026-05-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,595 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 2
Outlet purchase
2026-05-07 · Member activity · RM 123.75
App session
2026-04-25 · OPLUMO Outlet 2
Points credited
2026-04-13 · Member activity · RM 140.25
Win-back campaign delivered
2026-04-01 · OPLUMO Outlet 2
Outlet purchase
2026-03-20 · Member activity · RM 156.75
Points credited
2026-03-08 · OPLUMO Outlet 2
Outlet purchase
2026-02-24 · Member activity · RM 173.25