Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08270
VM0008270Silvermember8270@example.test · +601110008270 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
1,432
Current loyalty balance
Lifetime Spend
RM 1,791
Across 25 visits
Total Visits
25
Since 2025-07-19
Average Order Value
RM 58
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,432 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 9
Outlet purchase
2026-09-12 · Member activity · RM 43.50
App session
2026-08-31 · OPLUMO Outlet 9
Points credited
2026-08-19 · Member activity · RM 49.30
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 9
Outlet purchase
2026-07-26 · Member activity · RM 55.10
Points credited
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 60.90