Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 00827
VM0000827Membermember827@example.test · +601110000827 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
469
Current loyalty balance
Lifetime Spend
RM 587
Across 10 visits
Total Visits
10
Since 2026-04-11
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
469 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 12
Outlet purchase
2026-09-08 · Member activity · RM 44.25
App session
2026-08-27 · OPLUMO Outlet 12
Points credited
2026-08-15 · Member activity · RM 50.15
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 12
Outlet purchase
2026-07-22 · Member activity · RM 56.05
Points credited
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 61.95