Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08262
VM0008262Silvermember8262@example.test · +601110008262 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
1,391
Current loyalty balance
Lifetime Spend
RM 1,739
Across 43 visits
Total Visits
43
Since 2024-04-27
Average Order Value
RM 42
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
139d
2026-05-23
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,391 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-23 · OPLUMO Outlet 1
Outlet purchase
2026-05-11 · Member activity · RM 31.50
App session
2026-04-29 · OPLUMO Outlet 1
Points credited
2026-04-17 · Member activity · RM 35.70
Win-back campaign delivered
2026-04-05 · OPLUMO Outlet 1
Outlet purchase
2026-03-24 · Member activity · RM 39.90
Points credited
2026-03-12 · OPLUMO Outlet 1
Outlet purchase
2026-02-28 · Member activity · RM 44.10