Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08250
VM0008250Membermember8250@example.test · +601110008250 · Preferred outlet: OPLUMO Outlet 6
LunchNew Joiner
Consent Status
Opted Out
Points Balance
430
Current loyalty balance
Lifetime Spend
RM 538
Across 14 visits
Total Visits
14
Since 2026-02-06
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
430 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 6
Outlet purchase
2026-09-16 · Member activity · RM 29.25
App session
2026-09-04 · OPLUMO Outlet 6
Points credited
2026-08-23 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 6
Outlet purchase
2026-07-30 · Member activity · RM 37.05
Points credited
2026-07-18 · OPLUMO Outlet 6
Outlet purchase
2026-07-06 · Member activity · RM 40.95