Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 08235
VM0008235Platinummember8235@example.test · +601110008235 · Preferred outlet: OPLUMO Outlet 8
WeekendApp User
Consent Status
Opted In
Points Balance
6,312
Current loyalty balance
Lifetime Spend
RM 7,890
Across 38 visits
Total Visits
38
Since 2024-12-09
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,312 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 8
Outlet purchase
2026-09-24 · Member activity · RM 130.50
App session
2026-09-12 · OPLUMO Outlet 8
Points credited
2026-08-31 · Member activity · RM 147.90
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 8
Outlet purchase
2026-08-07 · Member activity · RM 165.30
Points credited
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 182.70