Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08214
VM0008214Silvermember8214@example.test · +601110008214 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
2,140
Current loyalty balance
Lifetime Spend
RM 2,676
Across 13 visits
Total Visits
13
Since 2026-02-25
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,140 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 4
Outlet purchase
2026-09-17 · Member activity · RM 128.25
App session
2026-09-05 · OPLUMO Outlet 4
Points credited
2026-08-24 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 4
Outlet purchase
2026-07-31 · Member activity · RM 162.45
Points credited
2026-07-19 · OPLUMO Outlet 4
Outlet purchase
2026-07-07 · Member activity · RM 179.55