Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 08205
VM0008205Silvermember8205@example.test · +601110008205 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,989
Current loyalty balance
Lifetime Spend
RM 2,487
Across 37 visits
Total Visits
37
Since 2024-09-22
Average Order Value
RM 78
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
99d
2026-07-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,989 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-02 · OPLUMO Outlet 12
Outlet purchase
2026-06-20 · Member activity · RM 58.50
App session
2026-06-08 · OPLUMO Outlet 12
Points credited
2026-05-27 · Member activity · RM 66.30
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 12
Outlet purchase
2026-05-03 · Member activity · RM 74.10
Points credited
2026-04-21 · OPLUMO Outlet 12
Outlet purchase
2026-04-09 · Member activity · RM 81.90