Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08203
VM0008203Membermember8203@example.test · +601110008203 · Preferred outlet: OPLUMO Outlet 10
WeekendApp User
Consent Status
Opted In
Points Balance
458
Current loyalty balance
Lifetime Spend
RM 573
Across 7 visits
Total Visits
7
Since 2026-01-11
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
458 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 10
Outlet purchase
2026-04-17 · Member activity · RM 50.25
App session
2026-04-05 · OPLUMO Outlet 10
Points credited
2026-03-24 · Member activity · RM 56.95
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 10
Outlet purchase
2026-02-28 · Member activity · RM 63.65
Points credited
2026-02-16 · OPLUMO Outlet 10
Outlet purchase
2026-02-04 · Member activity · RM 70.35