Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08201
VM0008201Membermember8201@example.test · +601110008201 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
808
Current loyalty balance
Lifetime Spend
RM 1,011
Across 14 visits
Total Visits
14
Since 2026-01-14
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
34d
2026-09-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
808 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 8
Outlet purchase
2026-08-24 · Member activity · RM 54.75
App session
2026-08-12 · OPLUMO Outlet 8
Points credited
2026-07-31 · Member activity · RM 62.05
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 8
Outlet purchase
2026-07-07 · Member activity · RM 69.35
Points credited
2026-06-25 · OPLUMO Outlet 8
Outlet purchase
2026-06-13 · Member activity · RM 76.65