Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08200
VM0008200Membermember8200@example.test · +601110008200 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
493
Current loyalty balance
Lifetime Spend
RM 617
Across 22 visits
Total Visits
22
Since 2025-05-28
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
121d
2026-06-10
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
493 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-10 · OPLUMO Outlet 7
Outlet purchase
2026-05-29 · Member activity · RM 24.75
App session
2026-05-17 · OPLUMO Outlet 7
Points credited
2026-05-05 · Member activity · RM 28.05
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 7
Outlet purchase
2026-04-11 · Member activity · RM 31.35
Points credited
2026-03-30 · OPLUMO Outlet 7
Outlet purchase
2026-03-18 · Member activity · RM 34.65