Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08186
VM0008186Membermember8186@example.test · +601110008186 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
340
Current loyalty balance
Lifetime Spend
RM 426
Across 8 visits
Total Visits
8
Since 2026-04-29
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
340 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 10
Outlet purchase
2026-08-21 · Member activity · RM 42.75
App session
2026-08-09 · OPLUMO Outlet 10
Points credited
2026-07-28 · Member activity · RM 48.45
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 10
Outlet purchase
2026-07-04 · Member activity · RM 54.15
Points credited
2026-06-22 · OPLUMO Outlet 10
Outlet purchase
2026-06-10 · Member activity · RM 59.85