Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08178
VM0008178Silvermember8178@example.test · +601110008178 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,206
Current loyalty balance
Lifetime Spend
RM 1,508
Across 22 visits
Total Visits
22
Since 2025-09-17
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,206 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 2
Outlet purchase
2026-09-18 · Member activity · RM 51.75
App session
2026-09-06 · OPLUMO Outlet 2
Points credited
2026-08-25 · Member activity · RM 58.65
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 2
Outlet purchase
2026-08-01 · Member activity · RM 65.55
Points credited
2026-07-20 · OPLUMO Outlet 2
Outlet purchase
2026-07-08 · Member activity · RM 72.45