Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08174
VM0008174Silvermember8174@example.test · +601110008174 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted Out
Points Balance
1,432
Current loyalty balance
Lifetime Spend
RM 1,790
Across 21 visits
Total Visits
21
Since 2025-09-08
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,432 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 15
Outlet purchase
2026-08-22 · Member activity · RM 62.25
App session
2026-08-10 · OPLUMO Outlet 15
Points credited
2026-07-29 · Member activity · RM 70.55
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 15
Outlet purchase
2026-07-05 · Member activity · RM 78.85
Points credited
2026-06-23 · OPLUMO Outlet 15
Outlet purchase
2026-06-11 · Member activity · RM 87.15