Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 08171
VM0008171Silvermember8171@example.test · +601110008171 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted In
Points Balance
1,391
Current loyalty balance
Lifetime Spend
RM 1,739
Across 36 visits
Total Visits
36
Since 2025-01-16
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,391 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 12
Outlet purchase
2026-09-26 · Member activity · RM 29.25
App session
2026-09-14 · OPLUMO Outlet 12
Points credited
2026-09-02 · Member activity · RM 33.15
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 12
Outlet purchase
2026-08-09 · Member activity · RM 37.05
Points credited
2026-07-28 · OPLUMO Outlet 12
Outlet purchase
2026-07-16 · Member activity · RM 40.95