Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08164
VM0008164Membermember8164@example.test · +601110008164 · Preferred outlet: OPLUMO Outlet 5
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
184
Current loyalty balance
Lifetime Spend
RM 230
Across 2 visits
Total Visits
2
Since 2026-08-15
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
37d
2026-09-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
184 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 5
Outlet purchase
2026-08-21 · Member activity · RM 103.50
App session
2026-08-09 · OPLUMO Outlet 5
Points credited
2026-07-28 · Member activity · RM 117.30
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 5
Outlet purchase
2026-07-04 · Member activity · RM 131.10
Points credited
2026-06-22 · OPLUMO Outlet 5
Outlet purchase
2026-06-10 · Member activity · RM 144.90