Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08160
VM0008160Goldmember8160@example.test · +601110008160 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted Out
Points Balance
3,615
Current loyalty balance
Lifetime Spend
RM 4,519
Across 39 visits
Total Visits
39
Since 2024-06-02
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,615 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 1
Outlet purchase
2026-04-05 · Member activity · RM 109.50
App session
2026-03-24 · OPLUMO Outlet 1
Points credited
2026-03-12 · Member activity · RM 124.10
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 1
Outlet purchase
2026-02-16 · Member activity · RM 138.70
Points credited
2026-02-04 · OPLUMO Outlet 1
Outlet purchase
2026-01-23 · Member activity · RM 153.30