Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08154
VM0008154Silvermember8154@example.test · +601110008154 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,167
Current loyalty balance
Lifetime Spend
RM 2,710
Across 34 visits
Total Visits
34
Since 2024-10-11
Average Order Value
RM 82
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,167 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 12
Outlet purchase
2026-05-16 · Member activity · RM 61.50
App session
2026-05-04 · OPLUMO Outlet 12
Points credited
2026-04-22 · Member activity · RM 69.70
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 12
Outlet purchase
2026-03-29 · Member activity · RM 77.90
Points credited
2026-03-17 · OPLUMO Outlet 12
Outlet purchase
2026-03-05 · Member activity · RM 86.10