Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 08151
VM0008151Membermember8151@example.test · +601110008151 · Preferred outlet: OPLUMO Outlet 9
Birthday SoonLunch
Consent Status
Opted In
Points Balance
827
Current loyalty balance
Lifetime Spend
RM 1,034
Across 7 visits
Total Visits
7
Since 2026-05-28
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
827 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 9
Outlet purchase
2026-09-01 · Member activity · RM 102.75
App session
2026-08-20 · OPLUMO Outlet 9
Points credited
2026-08-08 · Member activity · RM 116.45
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 9
Outlet purchase
2026-07-15 · Member activity · RM 130.15
Points credited
2026-07-03 · OPLUMO Outlet 9
Outlet purchase
2026-06-21 · Member activity · RM 143.85