Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08149
VM0008149Platinummember8149@example.test · +601110008149 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
6,011
Current loyalty balance
Lifetime Spend
RM 7,515
Across 42 visits
Total Visits
42
Since 2024-09-16
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,011 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 7
Outlet purchase
2026-09-12 · Member activity · RM 117.75
App session
2026-08-31 · OPLUMO Outlet 7
Points credited
2026-08-19 · Member activity · RM 133.45
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 7
Outlet purchase
2026-07-26 · Member activity · RM 149.15
Points credited
2026-07-14 · OPLUMO Outlet 7
Outlet purchase
2026-07-02 · Member activity · RM 164.85