Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08146
VM0008146Silvermember8146@example.test · +601110008146 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,316
Current loyalty balance
Lifetime Spend
RM 1,646
Across 19 visits
Total Visits
19
Since 2025-09-16
Average Order Value
RM 111
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
64d
2026-08-06
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,316 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 4
Outlet purchase
2026-07-25 · Member activity · RM 83.25
App session
2026-07-13 · OPLUMO Outlet 4
Points credited
2026-07-01 · Member activity · RM 94.35
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 4
Outlet purchase
2026-06-07 · Member activity · RM 105.45
Points credited
2026-05-26 · OPLUMO Outlet 4
Outlet purchase
2026-05-14 · Member activity · RM 116.55