Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08130
VM0008130Silvermember8130@example.test · +601110008130 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,390
Current loyalty balance
Lifetime Spend
RM 1,738
Across 30 visits
Total Visits
30
Since 2024-12-10
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
146d
2026-05-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,390 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-16 · OPLUMO Outlet 5
Outlet purchase
2026-05-04 · Member activity · RM 39.00
App session
2026-04-22 · OPLUMO Outlet 5
Points credited
2026-04-10 · Member activity · RM 44.20
Win-back campaign delivered
2026-03-29 · OPLUMO Outlet 5
Outlet purchase
2026-03-17 · Member activity · RM 49.40
Points credited
2026-03-05 · OPLUMO Outlet 5
Outlet purchase
2026-02-21 · Member activity · RM 54.60