Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00813
VM0000813Membermember813@example.test · +601110000813 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
236
Current loyalty balance
Lifetime Spend
RM 296
Across 6 visits
Total Visits
6
Since 2026-06-07
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
34d
2026-09-05
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
236 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-05 · OPLUMO Outlet 15
Outlet purchase
2026-08-24 · Member activity · RM 36.75
App session
2026-08-12 · OPLUMO Outlet 15
Points credited
2026-07-31 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-19 · OPLUMO Outlet 15
Outlet purchase
2026-07-07 · Member activity · RM 46.55
Points credited
2026-06-25 · OPLUMO Outlet 15
Outlet purchase
2026-06-13 · Member activity · RM 51.45