Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08122
VM0008122Membermember8122@example.test · +601110008122 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
676
Current loyalty balance
Lifetime Spend
RM 846
Across 15 visits
Total Visits
15
Since 2026-01-19
Average Order Value
RM 65
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
676 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 14
Outlet purchase
2026-09-16 · Member activity · RM 48.75
App session
2026-09-04 · OPLUMO Outlet 14
Points credited
2026-08-23 · Member activity · RM 55.25
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 14
Outlet purchase
2026-07-30 · Member activity · RM 61.75
Points credited
2026-07-18 · OPLUMO Outlet 14
Outlet purchase
2026-07-06 · Member activity · RM 68.25