Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 08107
VM0008107Membermember8107@example.test · +601110008107 · Preferred outlet: OPLUMO Outlet 16
WeekendApp User
Consent Status
Opted In
Points Balance
48
Current loyalty balance
Lifetime Spend
RM 60
Across 1 visits
Total Visits
1
Since 2026-08-07
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
45d
2026-08-25
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
48 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-25 · OPLUMO Outlet 16
Outlet purchase
2026-08-13 · Member activity · RM 42.00
App session
2026-08-01 · OPLUMO Outlet 16
Points credited
2026-07-20 · Member activity · RM 47.60
Win-back campaign delivered
2026-07-08 · OPLUMO Outlet 16
Outlet purchase
2026-06-26 · Member activity · RM 53.20
Points credited
2026-06-14 · OPLUMO Outlet 16
Outlet purchase
2026-06-02 · Member activity · RM 58.80