Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08100
VM0008100Membermember8100@example.test · +601110008100 · Preferred outlet: OPLUMO Outlet 9
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
71
Current loyalty balance
Lifetime Spend
RM 89
Across 2 visits
Total Visits
2
Since 2026-08-06
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
46d
2026-08-24
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
71 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-24 · OPLUMO Outlet 9
Outlet purchase
2026-08-12 · Member activity · RM 36.75
App session
2026-07-31 · OPLUMO Outlet 9
Points credited
2026-07-19 · Member activity · RM 41.65
Win-back campaign delivered
2026-07-07 · OPLUMO Outlet 9
Outlet purchase
2026-06-25 · Member activity · RM 46.55
Points credited
2026-06-13 · OPLUMO Outlet 9
Outlet purchase
2026-06-01 · Member activity · RM 51.45