Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00810
VM0000810Goldmember810@example.test · +601110000810 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,502
Current loyalty balance
Lifetime Spend
RM 3,128
Across 42 visits
Total Visits
42
Since 2024-05-01
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
153d
2026-05-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,502 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 12
Outlet purchase
2026-04-27 · Member activity · RM 51.00
App session
2026-04-15 · OPLUMO Outlet 12
Points credited
2026-04-03 · Member activity · RM 57.80
Win-back campaign delivered
2026-03-22 · OPLUMO Outlet 12
Outlet purchase
2026-03-10 · Member activity · RM 64.60
Points credited
2026-02-26 · OPLUMO Outlet 12
Outlet purchase
2026-02-14 · Member activity · RM 71.40