Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 08098
VM0008098Goldmember8098@example.test · +601110008098 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,256
Current loyalty balance
Lifetime Spend
RM 4,071
Across 35 visits
Total Visits
35
Since 2025-01-07
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
28d
2026-09-11
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,256 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 7
Outlet purchase
2026-08-30 · Member activity · RM 111.75
App session
2026-08-18 · OPLUMO Outlet 7
Points credited
2026-08-06 · Member activity · RM 126.65
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 7
Outlet purchase
2026-07-13 · Member activity · RM 141.55
Points credited
2026-07-01 · OPLUMO Outlet 7
Outlet purchase
2026-06-19 · Member activity · RM 156.45