Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 08068
VM0008068Goldmember8068@example.test · +601110008068 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,423
Current loyalty balance
Lifetime Spend
RM 5,530
Across 39 visits
Total Visits
39
Since 2024-09-30
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
55d
2026-08-15
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Gold tier
Membership & rewards
Gold member
4,423 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 11
Outlet purchase
2026-08-03 · Member activity · RM 105.75
App session
2026-07-22 · OPLUMO Outlet 11
Points credited
2026-07-10 · Member activity · RM 119.85
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 11
Outlet purchase
2026-06-16 · Member activity · RM 133.95
Points credited
2026-06-04 · OPLUMO Outlet 11
Outlet purchase
2026-05-23 · Member activity · RM 148.05