Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 08066
VM0008066Silvermember8066@example.test · +601110008066 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted Out
Points Balance
2,247
Current loyalty balance
Lifetime Spend
RM 2,809
Across 17 visits
Total Visits
17
Since 2025-08-11
Average Order Value
RM 151
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
136d
2026-05-26
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,247 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-26 · OPLUMO Outlet 9
Outlet purchase
2026-05-14 · Member activity · RM 113.25
App session
2026-05-02 · OPLUMO Outlet 9
Points credited
2026-04-20 · Member activity · RM 128.35
Win-back campaign delivered
2026-04-08 · OPLUMO Outlet 9
Outlet purchase
2026-03-27 · Member activity · RM 143.45
Points credited
2026-03-15 · OPLUMO Outlet 9
Outlet purchase
2026-03-03 · Member activity · RM 158.55