Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08065
VM0008065Membermember8065@example.test · +601110008065 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted Out
Points Balance
925
Current loyalty balance
Lifetime Spend
RM 1,157
Across 17 visits
Total Visits
17
Since 2025-08-10
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
925 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 8
Outlet purchase
2026-05-13 · Member activity · RM 67.50
App session
2026-05-01 · OPLUMO Outlet 8
Points credited
2026-04-19 · Member activity · RM 76.50
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 8
Outlet purchase
2026-03-26 · Member activity · RM 85.50
Points credited
2026-03-14 · OPLUMO Outlet 8
Outlet purchase
2026-03-02 · Member activity · RM 94.50