Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08053
VM0008053Platinummember8053@example.test · +601110008053 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
6,584
Current loyalty balance
Lifetime Spend
RM 8,230
Across 43 visits
Total Visits
43
Since 2024-05-11
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
125d
2026-06-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,584 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-06 · OPLUMO Outlet 13
Outlet purchase
2026-05-25 · Member activity · RM 131.25
App session
2026-05-13 · OPLUMO Outlet 13
Points credited
2026-05-01 · Member activity · RM 148.75
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 13
Outlet purchase
2026-04-07 · Member activity · RM 166.25
Points credited
2026-03-26 · OPLUMO Outlet 13
Outlet purchase
2026-03-14 · Member activity · RM 183.75