Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08052
VM0008052Goldmember8052@example.test · +601110008052 · Preferred outlet: OPLUMO Outlet 12
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
3,708
Current loyalty balance
Lifetime Spend
RM 4,636
Across 30 visits
Total Visits
30
Since 2025-04-16
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,708 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 12
Outlet purchase
2026-09-08 · Member activity · RM 120.75
App session
2026-08-27 · OPLUMO Outlet 12
Points credited
2026-08-15 · Member activity · RM 136.85
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 12
Outlet purchase
2026-07-22 · Member activity · RM 152.95
Points credited
2026-07-10 · OPLUMO Outlet 12
Outlet purchase
2026-06-28 · Member activity · RM 169.05