Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 00804
VM0000804Membermember804@example.test · +601110000804 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
654
Current loyalty balance
Lifetime Spend
RM 818
Across 27 visits
Total Visits
27
Since 2025-05-05
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
54d
2026-08-16
App Status
Not Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
654 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 6
Outlet purchase
2026-08-04 · Member activity · RM 26.25
App session
2026-07-23 · OPLUMO Outlet 6
Points credited
2026-07-11 · Member activity · RM 29.75
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 6
Outlet purchase
2026-06-17 · Member activity · RM 33.25
Points credited
2026-06-05 · OPLUMO Outlet 6
Outlet purchase
2026-05-24 · Member activity · RM 36.75