Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00802
VM0000802Membermember802@example.test · +601110000802 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
357
Current loyalty balance
Lifetime Spend
RM 446
Across 12 visits
Total Visits
12
Since 2025-12-23
Average Order Value
RM 45
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
92d
2026-07-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
357 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 4
Outlet purchase
2026-06-27 · Member activity · RM 33.75
App session
2026-06-15 · OPLUMO Outlet 4
Points credited
2026-06-03 · Member activity · RM 38.25
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 4
Outlet purchase
2026-05-10 · Member activity · RM 42.75
Points credited
2026-04-28 · OPLUMO Outlet 4
Outlet purchase
2026-04-16 · Member activity · RM 47.25