Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 08010
VM0008010Membermember8010@example.test · +601110008010 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
158
Current loyalty balance
Lifetime Spend
RM 198
Across 7 visits
Total Visits
7
Since 2026-01-26
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
148d
2026-05-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
158 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 4
Outlet purchase
2026-05-02 · Member activity · RM 26.25
App session
2026-04-20 · OPLUMO Outlet 4
Points credited
2026-04-08 · Member activity · RM 29.75
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 4
Outlet purchase
2026-03-15 · Member activity · RM 33.25
Points credited
2026-03-03 · OPLUMO Outlet 4
Outlet purchase
2026-02-19 · Member activity · RM 36.75