Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 00801
VM0000801Membermember801@example.test · +601110000801 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
849
Current loyalty balance
Lifetime Spend
RM 1,061
Across 14 visits
Total Visits
14
Since 2026-01-20
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
28d
2026-09-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
849 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-11 · OPLUMO Outlet 3
Outlet purchase
2026-08-30 · Member activity · RM 52.50
App session
2026-08-18 · OPLUMO Outlet 3
Points credited
2026-08-06 · Member activity · RM 59.50
Win-back campaign delivered
2026-07-25 · OPLUMO Outlet 3
Outlet purchase
2026-07-13 · Member activity · RM 66.50
Points credited
2026-07-01 · OPLUMO Outlet 3
Outlet purchase
2026-06-19 · Member activity · RM 73.50