Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 08009
VM0008009Membermember8009@example.test · +601110008009 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
568
Current loyalty balance
Lifetime Spend
RM 711
Across 11 visits
Total Visits
11
Since 2025-11-01
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
568 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 3
Outlet purchase
2026-04-18 · Member activity · RM 54.00
App session
2026-04-06 · OPLUMO Outlet 3
Points credited
2026-03-25 · Member activity · RM 61.20
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 3
Outlet purchase
2026-03-01 · Member activity · RM 68.40
Points credited
2026-02-17 · OPLUMO Outlet 3
Outlet purchase
2026-02-05 · Member activity · RM 75.60