Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 08005
VM0008005Membermember8005@example.test · +601110008005 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
780
Current loyalty balance
Lifetime Spend
RM 975
Across 28 visits
Total Visits
28
Since 2025-05-22
Average Order Value
RM 32
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
19d
2026-09-20
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
780 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 16
Outlet purchase
2026-09-08 · Member activity · RM 24.00
App session
2026-08-27 · OPLUMO Outlet 16
Points credited
2026-08-15 · Member activity · RM 27.20
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 16
Outlet purchase
2026-07-22 · Member activity · RM 30.40
Points credited
2026-07-10 · OPLUMO Outlet 16
Outlet purchase
2026-06-28 · Member activity · RM 33.60