Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 08004
VM0008004Membermember8004@example.test · +601110008004 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
938
Current loyalty balance
Lifetime Spend
RM 1,173
Across 13 visits
Total Visits
13
Since 2025-10-23
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
135d
2026-05-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
938 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 15
Outlet purchase
2026-05-15 · Member activity · RM 77.25
App session
2026-05-03 · OPLUMO Outlet 15
Points credited
2026-04-21 · Member activity · RM 87.55
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 15
Outlet purchase
2026-03-28 · Member activity · RM 97.85
Points credited
2026-03-16 · OPLUMO Outlet 15
Outlet purchase
2026-03-04 · Member activity · RM 108.15