Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00800
VM0000800Goldmember800@example.test · +601110000800 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
3,338
Current loyalty balance
Lifetime Spend
RM 4,173
Across 29 visits
Total Visits
29
Since 2025-05-18
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
5d
2026-10-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,338 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 2
Outlet purchase
2026-09-22 · Member activity · RM 115.50
App session
2026-09-10 · OPLUMO Outlet 2
Points credited
2026-08-29 · Member activity · RM 130.90
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 2
Outlet purchase
2026-08-05 · Member activity · RM 146.30
Points credited
2026-07-24 · OPLUMO Outlet 2
Outlet purchase
2026-07-12 · Member activity · RM 161.70