Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 07998
VM0007998Membermember7998@example.test · +601110007998 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
660
Current loyalty balance
Lifetime Spend
RM 826
Across 15 visits
Total Visits
15
Since 2025-12-08
Average Order Value
RM 61
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
53d
2026-08-17
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
660 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 9
Outlet purchase
2026-08-05 · Member activity · RM 45.75
App session
2026-07-24 · OPLUMO Outlet 9
Points credited
2026-07-12 · Member activity · RM 51.85
Win-back campaign delivered
2026-06-30 · OPLUMO Outlet 9
Outlet purchase
2026-06-18 · Member activity · RM 57.95
Points credited
2026-06-06 · OPLUMO Outlet 9
Outlet purchase
2026-05-25 · Member activity · RM 64.05