Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 07997
VM0007997Membermember7997@example.test · +601110007997 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
283
Current loyalty balance
Lifetime Spend
RM 354
Across 9 visits
Total Visits
9
Since 2026-01-05
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
283 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 8
Outlet purchase
2026-05-17 · Member activity · RM 27.75
App session
2026-05-05 · OPLUMO Outlet 8
Points credited
2026-04-23 · Member activity · RM 31.45
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 8
Outlet purchase
2026-03-30 · Member activity · RM 35.15
Points credited
2026-03-18 · OPLUMO Outlet 8
Outlet purchase
2026-03-06 · Member activity · RM 38.85